Frequently Asked Questions

If you have any questions about the dormitory, our janitor is your first point of contact.

Rental questions are answered by the Studierendenwerk's dormitory administration.

A sublease requires the approval of the landlord, Studierendenwerk Aachen A.ö.R. For this purpose, you submit an application to the landlord.

You can easily create and fill out those applications online using our form. There you will also find instructions on the procedure.

The office of the janitor is located next to the laundry room opposite the entrance of house 3 (Kastanienweg 12). Next to the door is a glass box with telephone number, mail address and office hours.

Sign up to the application portal of Studierendenwerk Aachen and fill out the application as completely as possible.

We will contact you as soon as you are eligible for a free room

We will contact you as soon as you are eligible for a vacant room. Please make sure to check your email regularly and be available by phone.

Due to the high demand for student housing in Aachen, we also experience longer waiting times.

First try to reach the janitor on site. If he is not there, you will have to call a locksmith.

The Studierendenwerk has more information about this here under the point "Schlüsseldienst".

All information about the network and your connection can be found on the page of the Netzwerk KaWo.ac e.V..

The house association, KaWo Drei e.V., offers many activities around the dormitory and advocates for the interests of the residents. You can find more information here.

Make sure you have loaded enough quota for your printout and, in the case of black & white, set "Xerox Black & White" to "On" in the Xerox driver. Also check that the paper type is set correctly, our printer only supports A4 & A3 sizes!

Send us a mail via the contact form. The error will then be solved by us in a timely manner!